Support

Email hello@sl-studio.dev. We answer within two business days.

To report a problem, include

• What you expected and what happened (for example: “dark grey text on white marked as low contrast”).
• The issue text and location from the sidebar (e.g. “Slide 4 · Picture”), and the colours or sizes involved.
• Free or Pro. For Pro, the last four characters of your key — never the whole key.

Please do not share your document with us. We never need it; a small sample document that shows the same problem is enough.

Common requests

• Lost license key: email us from the address you paid with; we re-send it.
• Move Pro to another Google account: email us from the paying address with the new account; we reset the binding.
• Cancel: in the Stripe billing portal (link on the pricing page) or by email.
• Refund: within 14 days of the first payment, reply to your receipt.
• “Is my document compliant?” We cannot certify conformance or give legal advice. We can explain what the add-on checked and what it cannot see.

Setup and troubleshooting: Help.